I’ve registered, how do I attend the event?
Shortly after you receive your order confirmation email, you will receive a second email from The Center for Fiction via Zoom with a unique link and passcode. At the time of the event, click the link to attend! You will also receive a day-of reminder with your unique link.
I don’t see one or both of the confirmation emails, what do I do?
Please check your spam folder! If it’s not there, try registering with a different email address. (And remember, any typos in your email address will prevent you from receiving the link!)
Why do you request my billing information for a free event registration?
We collect your name, phone number, email, and billing address for every registration as a security measure against unwanted intrusions during our events, which feature interactive elements like the audience chat sidebar.
I registered with a book purchase. When will I receive my shipment?
Books purchased for events will begin shipping out the day after the event, unless otherwise noted. Please allow 1-3 weeks for your book(s) to arrive. If you have any questions about a shipment, please email email@example.com.
Do you ship internationally?
Yes! Choose “Request International Shipping Quote” at checkout and we will be in touch to collect payment. If you have any questions about international shipping, please email firstname.lastname@example.org.
I have a conflict at the time of your event, are recordings available to view after the fact?
The majority of our events are recorded. Recordings are posted here within two weeks of the event.
I have another question or concern!
We’d love to hear from you, please email us at email@example.com. Our office is open from 10:30am to 6:30pm ET, Monday through Friday. We will do our best to respond promptly during those hours.