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Online Events FAQ

I’ve registered, how do I attend the event?
A link is included in your order confirmation email. You will also receive a second email from The Center for Fiction via Zoom with a unique link. At the time of the event, click either link to attend! You will also receive a day-of reminder with your link.

I don’t see one or both of the confirmation emails, what do I do?
Please check your spam folder! If it’s not there, try registering with a different email address. (And remember, any typos in your email address will prevent you from receiving the link!)

Why do you request my billing information for a free event registration?
We collect your name, phone number, email, and billing address for every registration as a security measure against unwanted intrusions during our events, which feature interactive elements like the audience chat sidebar.

I registered with a book purchase. When will I receive my shipment?
Books purchased for events will begin shipping out the day after the event, unless otherwise noted. Please allow 1-3 weeks after the event for your book(s) to arrive. If you have any questions about a shipment, please email books@centerforfiction.org.

Do you ship internationally?
Yes! At checkout, please enter your shipping address and choose International Shipping. Books shipped internationally may take 2-5 weeks after the event to arrive. If you have any questions about international shipping, please email books@centerforfiction.org.

I have a conflict at the time of your event, are recordings available to view after the fact?
The majority of our events are recorded. Once available, recordings are posted here.

I have another question or concern!
We’d love to hear from you, please email us at info@centerforfiction.org. Our office is open from 10:30am to 6:30pm ET, Monday through Friday. We will do our best to respond promptly during those hours.